Disgusted with M Way Service. Dont buy this Motor Plan, you get no where

I am disgusted with M sure service. I have been waiting over a week for my claim payment. I have paid a lot of money to have this extra motor plan. I have been pushed from pillar to post. You cannot select the numbers on the phone, you get cut off. When someone does pick up, the say you are in wrong devision and put you on hold, get cut off. I have been dealing with: Thato - he will not give me his managers contact details. He does not answer you as to when payment is coming through, answers you once a day with a short mail, saying following up - Following up what? When?? Today I spoke to: Kelvin - cut me off Thelma - cut me off Prescious - cut me off\ Gugu - cut me off. Calls are recorded, and I gave them all my cell no to call me back if they cut me off, which they did, not one of them called me back!!!!!!!!!!!!! I will also advertise this useless company and their poor workers on my social media, fb, insta etc, as I run business, so am connected with social media. I still dont have my claim, a week later, you cannot speak to anyone, how convenient. I am very disappointed in this service. They money I pay to have "this service" is unacceptable. Charice Hayes. Dont buy into this Motor Plan!!! Stay away ppl Managers, I suggest you listen to all the voice recordings this morning, 4/3/22, see for yourself how your staff handle clinets.