TO
Theodore O

1 reviews | Active since Aug 2012

22 Dec 2022, 16:14

Disappointed

Just very disappointed with how long it’s taking to have my claim approved. Very inconvenient and inconsiderate of M-Sure especially over the festive season.

0
Replies (2)
M-Sure Financial Services
M-Sure Financial Services's reply22 Dec 2022, 16:26
Official
Hello Theodore, 

Thank you for bringing this matter to our attention. 
We will investigate your concerns and revert to you soonest. 

Thank you 
M-Sure Team
TO
Theodore O's update26 Jan 2023, 18:02
Reviewer Update
Thanks for all your help since my complaint. Service received from James Mathabatha has been great to this point.