1 reviews | Active since Aug 2013
CREDIT SHORTFALL UNRESOLVED TODATE OVER 2 MONTHS LATER
<p>I was mislead into taking out a used car extended warranty. This warranty was delayed and never implemented and the documentation was incorrect form inception. I was **** to about this policy and according to the FAIS Ombutsman, I was within my legal rights to request a full refund of this policy for the full amount paid upfront. I was not paid the refund in full as promised by SA Warranties customer care, stating that commission and inspection fees (which are not stated on the policy documents) were deducted to the amount of R 2608.07!</p> <p>This must be ********** ? </p> <p> </p> <p>I feel this is totally unacceptable, to say the least that comsumers can get "**********" in this manner without any recourse!</p> <p> </p>
Thank you for your email.
We refer to and acknowledge your Hello peter complaint, the contents of which has been duly noted.
Kindly note that a complaint has been registered and will be escalated to the relevant business unit for further investigation.
The complaint number will be sent to you shortly.
Warm regards
Central Operations - Complaints Officer
COMPLAINTS LINE ***| F ***
Email: ***
www.regent.co.za
Thank you for your email.
We refer to and acknowledge your Hello peter complaint, the contents of which has been duly noted.
Kindly note that a complaint has been registered and will be escalated to the relevant business unit for further investigation.
The complaint number will be sent to you shortly.
Warm regards
Central Operations - Complaints Officer
COMPLAINTS LINE ***| F ***
Email: ***
www.regent.co.za
Thank you for your patience and allowing us to look into the complaint.
As per our discussion, the above matter will now be closed from our side. Should you have any further enquiries, please do not hesitate to contact me.
Warm regards
Sheila Muhamed
Central Operations - Complaints Officer
COMPLAINTS LINE ***| F ***
Email: ***
www.regent.co.za
Thank you for your patience and allowing us to look into the complaint.
As per our discussion, the above matter will now be closed from our side. Should you have any further enquiries, please do not hesitate to contact me.
Warm regards
Sheila Muhamed
Central Operations - Complaints Officer
COMPLAINTS LINE ***| F ***
Email: ***
www.regent.co.za
