SM
Sydney M

1 reviews | Active since Mar 2021

14 Jun 2021, 14:40

Complain: M Sure Financial Services and Auto Fix Nelspruit.

Good day.

I’d love to register my compliant about M Sure Financial Service together with Auto Fix Nelspruit. I have been receiving nothing but an *********** service from both services providers. My car was towed to Auto Fix Nelspruit after it had broken down in the middle of the road. At the instructions of M Sure Financial Services it was towed to Auto Fix Nelspruit for repairs since I have an extended warranty that covers for mechanical breakdown. To this day nothing has been done to my car which resulted to a two loss of income since I work with the car. When I call both of them, they both have reports that do not match. An at times the service provider which is Auto Fix does not respond to my calls or texts which always forces me to visit their premises.

My ID Number is: *** since I was not provided with any reference number.

0
Replies (1)
M-Sure Financial Services
M-Sure Financial Services's reply14 Jun 2021, 14:52
Official
Hello Sydney,
We apologize that you have not had a good experience when trying to get assistance from us. We have escalated your complaint to be investigated and we will be in contact with you shortly. 
Thank you M-Sure Team