M
Millicent

1 reviews | Active since Mar 2022

19 May 2026, 22:15

Complain about M-sure

Good evening, would you please help me with my insurance m-sure. I had a problem with my car. My name is Millicent . I brought my car at VW to be repaired since it had a mechanical problem. I have a warranty insurance with m-sure. So VW sent a quotation to my insurance and they told me that the quote sums up to R23 000. Now M-sure claims that they'll cover only R4000 then we'll pay R19 000 outstanding balance. Please help me regarding this problem

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Replies (1)
M-Sure Financial Services
M-Sure Financial Services's reply19 May 2026, 22:20
Official
Hello Millicent
Thank you for bringing this matter to our attention. 
We sincerely apologize for the inconvenience and unsatisfactory experience you encountered. 
We are currently investigating your concerns and will revert to you at the earliest opportunity. 
Thank you 
M-Sure Team