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Ashraf D

1 reviews | Active since Jun 2020

17 Sept 2021, 16:05

Claim process horrible.

Horrible service. After claiming for a remote fault for the 1st time I have to pay for the diagnostic test. I have been left stranded unable to open my car due to this faulty remote. What are the monthly installments for if you are required to pay for a diagnostics test when making a claim?

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Replies (1)
M-Sure Financial Services
M-Sure Financial Services's reply17 Sept 2021, 16:30
Official
Hello Ashraf, 

Thank you for contacting M-Sure. 

We will escalate your concerns to the relevant business unit to review and revert to  you soonest.

Thank you 

M-Sure Team