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<p>my name is mxolisi, ive bn with sa warranties since 2015 when bought my car and it was for any break down not service , i have an onother company that is paying for my service , bt this year i took the car to dealarship for an ABS switch wich was faulty and the dealar called SA Warranties for a repair wich to my knowladge my cover exp on november coz ive been calling the for a status of my policy and ive been told its active even before i took the car i was advicesd that i must take it, and even the dealaship was also told to oder the switch and they will pay, but issue started when the dealarship called for payment they where then told that it has been decliend due to the car was late for service last year august so the policy was cancelled but the dealarship tryd to explain to them that the was an error on the timer on the car but still and i spoke to sa warranties and they ask me to read the documents of which i explain to them that i dont even have the document thats the reason ive always called you guys , they thn blame me that i was suppose to get them from mastercars bt master cars told me they where suppose to have send me , i was promised that they will update me on the matter up untill yersteday when i called them about the issue and why for all this time i was being charge for a cover that was cancelled and ive always called and told the cover is active but when its time to pay suddenly its cancelled and consults promise empty promise and they so rude again whn i ask they dont even want to escalate the issue , so now i am plaining to take this matter forward since all this time ive been paying for something that was cancelled long timeago </p>