SK
Subramany K

1 reviews | Active since Jun 2024

26 Jun 2024, 10:32

Cancelled policy but account still debited

Policy cancelled but account still debited. No one can assist. Call put through from one agent to the next. Useless unhelpful staff

0
Replies (2)
M-Sure Financial Services
M-Sure Financial Services's reply26 Jun 2024, 10:34
Official
Hello Subramany,
We apologise that you have not had a good experience when trying to get assistance from us.
We have escalated your complaint to be investigated and we will be in contact with you via email.
Thank you 
M-Sure Team 
M-Sure Financial Services
M-Sure Financial Services's reply27 Jun 2024, 09:55
Official
Hello Subramany, 

We have been trying to reach you via the email address provided and have not received your response to date. 
Kindly refer to email from our complaints department and revert to us. 

Thank you
M-Sure Team