MS
Mike S

1 reviews | Active since Mar 2019

14 Jan 2026, 19:29

Bordering on harras*****t

We traded in our Hyundai i10 with Hyundai Pmb in 2024 and bought a demo vehicle from them as well. You now contact us to tell us that the 5 year maintenance warranty on the new vehicle is comming to and end and want us to sign up for a new one. We informed your "customer services" of this and that we want those details removed from your system, but they want information of the vehicle, which we NO LONGER have and they were told to contact Hyundai Pmb. Now we get another email talking about a "conversation you had" with my wife, yesterday 13th January,NO ONE spoke to her, as she is in a building with no signal, which I also explained in the email and they were to contact me, I also did not speak to anyone. Now my wife gets an email asking for ALL the same details, including her bank details, now why do you want her bank details when we were not paying you in the first place, as the warranty came automatically with the purchase of the vehicle. You will NOT get ANY bank details from my wife and I said in my email, contact HYUNDAI PMB, for all the details of trade in etc. You are now bordering on harras*****t because you want another sale, but unfortunately for you, I know who to contact in this regard, so I would advise that you cease and desist.

0
Replies (1)
M-Sure Financial Services
M-Sure Financial Services's reply15 Jan 2026, 07:22
Official
Hello Mike SelbyThank you for bringing this matter to our attention. 
We will investigate your concerns and revert to you via email.
Thank you 
M-Sure Team