MK
Maggie K

1 reviews | Active since Dec 2021

14 Nov 2025, 21:05

Bad Service,. Milking Customers

Why did you tried to debit from my car, because my car is paid off. I tried reaching out to when I was diagnosed with cancer and with no income. We have tried to contact you with no success, the email that was sent indicates that the policy is still active. Once the finance has been settled the policy will be cancelled, should you still need to claim kindly contact us. For any assistance you may contact us on ***.

0
Replies (4)
MK
Maggie K's update14 Nov 2025, 21:13
Reviewer Update
Why did you tried to debit from my card, because my car is paid off. I tried reaching out to when I was diagnosed with cancer and with no income. We have tried to contact you with no success, the email that was sent indicates that the policy is still active. Once the finance has been settled the policy will be cancelled, should you still need to claim kindly contact us.
For any assistance you may contact us on **********.
M-Sure Financial Services
M-Sure Financial Services's reply14 Nov 2025, 21:30
Official
Hello Maggie, 

Thank you for bringing this matter to our attention. 
We will investigate your concerns and revert to you on Monday, during business hours. 

Thank you 
M-Sure Team
MK
Maggie K's update14 Nov 2025, 21:49
Reviewer Update
M-Sure: QC....... POL Debit order R 647.96 M-Sure was unable to collect your monthly premiums. The policy will lapse if payment not received within grace period. Please contact us: ***/***. The insurer is Centriq.
M-Sure Financial Services
M-Sure Financial Services's reply14 Nov 2025, 22:02
Official
Hello Maggie, 

Kindly note the matter will be investigated and we will revert to you on Monday, during business hours. 

Thank you 
M-Sure Team