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Gert O

1 reviews | Active since Mar 2010

13 Nov 2023, 12:14

Bad service from M-Sure

i am about 10 years with SA warranty/M-sure. I am trying to get hold of somebody to assist. i have phoned 11 times and every time i am cut off. this is on 2023/11/13. I have phoned on Friday 2023/11/10. was promised that my claim will be approved by COB Friday 2023/11/10. Nothing have happened

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Replies (1)
M-Sure Financial Services
M-Sure Financial Services's reply13 Nov 2023, 12:39
Official
Hello Gert Olivier,
 
We apologize that you have not had a good experience when trying to get assistance from us. 
We have escalated your complaint to be investigated and we will be in contact with you via email.

Thank you. 
M-Sure Team