LN
Lerato N

1 reviews | Active since Oct 2023

17 Oct 2023, 16:31

Bad service

Me and my wife we’ve submitted a claim 3 weeks back so the past 2weeks we’ve asked for a proof of payment of paid since they say they’ve made payments to MFC,even today we haven’t received any proof everytime we call they will say we will get it within an hour.or their team leaders are at the meeting or went for lunch ,

0
Replies (2)
M-Sure Financial Services
M-Sure Financial Services's reply17 Oct 2023, 16:46
Official
Hello Lerato Ndeza,
 
We apologise that you have not had a good experience when trying to get assistance from us. 
We have escalated your complaint to be investigated and we will be in contact with you via email. 

Thank you. 
M-Sure Team 
LN
Lerato N's update17 Oct 2023, 16:49
Reviewer Update
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