CS
Chris S

1 reviews | Active since Oct 2020

10 Sept 2024, 09:24

BAD SERVICE

I HAVE BEEN MAKING A LOT OF FOLLOW UP REGARDING THE BELOW REFERENCE MENTIOENED, THE PERSON RESPONSIBLE WHO KNOWS HAPPENING WITH THIS CLAIM IS AUBREY MAZWI, EVERY TIME I CALL I GET DIFFERNT CONSULLTANTS WHO ARE UNABLE TO TELL ME WHAT IS HAPPENING. THEY KEEP SAYING THEY WILL TAKE THE MESSAGE AND ASK FOR ABREY TO CALL ME BACK WHICH HE NEVER CALL BACK TO UPDATE ME WITH WHAT IS HAPPENING. AS I ANM WRITING THIS REVIEW NOW I JUST CALLED AND I SPOKE TO CLEO WHO TOLD ME AUBREY MAZWI IS BUSY ON ANOTHER LINE, HE ALSO WANTED TO TAKE THE MESSAGE FOR AUBREY TO CALL ME BACK INSISTED THAT I WILL HOLD UNTILL HE ANSWERS MY CALL BECAUSE HE NEVER RETURN MY CALLS, STILL NO ANSWER FROM HIM. I AM STILL HOLDING FOR OVER 30 MINUTES WAITING FOR HIM TO ANSWER MY CALL. IT HAS BEEN WEEKS MAKING FOLLOW UPS FOR THIS CLAIM WITH NO SUCCESS. I WAITED AUBREY MAZWI ON THE CALL FOR 33 MINUTES WITHOUT RESONDS.

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Replies (1)
M-Sure Financial Services
M-Sure Financial Services's reply10 Sept 2024, 09:37
Official
Good Day Chris Senyolo,

Thank you for bringing this matter to our attention. 
We will investigate your concerns and revert to you via email.

Thank you 
M-Sure Team