NP
Neil P

1 reviews | Active since Sept 2020

06 Oct 2021, 17:05

Bad service

Took my car in for clutch repair at dealership, requested documents was send to msure at 8:14am, it is 17:00pm with no response. This is not the first time with this delay service or response. Everytime its the same thing and the part that gets replaced is less then whats my option is show what they cover for but then there is still an additional fee but every month they receive there money with no questions asked. I'm fed-up with this bad service.

0
Replies (2)
M-Sure Financial Services
M-Sure Financial Services's reply06 Oct 2021, 19:50
Official
Hello Neil, 

We apologize for the delay in your claim request.

Our team will urgently investigate this and we will be in contact with you in the morning. 

Thank you 
M-Sure Team 
NP
Neil P's update07 Oct 2021, 10:22
Reviewer Update
Good day

Its is 10:20am still haven't received any feedback on the claim, which means that my car won't be done before the weekend and that the car has to stay at the dealership. The is there since Monday 4 October 2021. I need trandport for the weekend as well because I got things to do over the weekend.

I WANT ANSWERS ASAP!!!!!