MM
Moosas M

1 reviews | Active since Jan 2021

26 Nov 2024, 13:50

Bad Service

I had a Miwarranty cover (Msure) and expected them to help me when I needed it, but it turned out to be quite the opposite.

The service was terrible; they seemed to be searching for excuses not to pay. Out of a 17k quote, they were only willing to cover 4k, and there was no communication or discussion about it.

I ended up facing extra costs twice from the dealer (diagnosis & other services rendered to complete the diagnosis) for no reason at all.

0
Replies (1)
M-Sure Financial Services
M-Sure Financial Services's reply26 Nov 2024, 15:55
Official
Hello Moosa,

We apologise that you have not had a good experience when trying to get assistance from us. 

We have escalated your complaint to be investigated, and we will be in contact with you.

 Thank you 

M-Sure Team