TD
Tshepang D

1 reviews | Active since Jan 2021

04 Nov 2022, 10:24

Bad customer service

Good day,

It has been 3 days waiting for authorization which was requested by Hyundai Alberton to get my car fixed but till today the service adviser says that she is not getting any feedback.

I just bought the car two months ago and already my clutching system broke down.

I am really unhappy because I just got the car now but now I am failing to even enjoy it. Please advise

- Tshepang Dibakkwane

0
Replies (1)
M-Sure Financial Services
M-Sure Financial Services's reply04 Nov 2022, 10:32
Official
Hello Tshepang Dibakwane,

We apologize that you have not had a good experience when trying to get assistance from us. 

We have escalated your complaint to be investigated and we will be in contact with you via email. 

Thank you 
M-Sure Team