Appalling useless company and agents

Once again yet another *********** person i spoke to regarding my claim, she advised me the were outstanding information that was required and that information was sent through to the email provided on your website when lodging a claim.At this point i am so perturbed with the appalling service i have received almost a full month with my car being at repair your service is pathetic as soon you check your emails get that email authorize and i want to cancel everything flip