SP
Shaun P

1 reviews | Active since Jul 2022

14 Feb 2025, 11:37

ACCESS - REPAYMENT

TO WHOM IT MAY BE CONCERNED On 31 of January i called to make a claim, however to get someone to assist me was a long wait, as i am on prepaid(time is money). 2nd the kind gentle assisted me on my claim was knowledgeable, This was my 2nd claim , however this time i was ask for alot of requirements which i think was unessary to the claim of ( R500) On positive note, when i emailed requirements to process this claim, it was done faster than i except and for that i thank you. I believe this is a good company just some small loose ends, and i wont hesitate to use again in near future. All the best Mr sl Pillay

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Replies (1)
M-Sure Financial Services
M-Sure Financial Services's reply14 Feb 2025, 11:41
Official
Hello,
 Thank you for your positive feedback.

 It is through constructive feedback from our valued clientele that we can amend and improve on the service we provide. 

We aim to continue providing you with the best service always.

 Thank you

 M-Sure Team