TS
Tshepo S

1 reviews | Active since May 2021

27 Sept 2023, 16:53

***4

I bought my Renault Kiger last year, Brand new. One of the Policies I have with M-sure is a RenewTech Scratches and dents policy. I recently made a claim for a scratch on my bonnet, that was made by a child. Senzile kubheka keeps on rejecting my claim and he says it's not a scratch but a paint faiding. How can a 2022 model already be faiding paint on it?? Bro just doesn't want to pay the claim. The treatment of M sure is the worst treatment of all time. I've had enough.

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Replies (1)
M-Sure Financial Services
M-Sure Financial Services's reply27 Sept 2023, 17:00
Official
Good Day Tshepo Daniel Shabalala,
Thank you for bringing this matter to our attention. 
We will investigate your concerns and revert to you soonest.
Thank you 
M-Sure Team