KM
Karabo M
1 reviews | Active since Feb 2022
08 Feb 2022, 13:59
3 Months waiting for approval and payment of car claim. I Still don’t have a car!!!
M-Sure Financial Services has got to be THEE worst insurance provider. It has taken them 3 months to approve my extended warranty claim for absolutely no reason at all. Only after escalating the matter was my claim approved. I now wait for them to pay the dealership just so I can get my car back…. And I’ve been waiting since last week! To say I’m ****ed is an understatement 🤬😡😡 Discovery Insure, as your customer for almost 10yrs, your service was equally as bad and I found no joy dealing with your agents. Worst experience! I’m definitely taking my business elsewhere since you don’t want to take me seriously as a customer!
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Replies (1)M-Sure Financial Services's replyOfficial
08 Feb 2022, 14:08Good Day Karabo M
We apologize that you have not had a good experience when trying to get assistance from us.
We have escalated your complaint to be investigated and we will be in contact with you.
Thank you
M-Sure Team
We apologize that you have not had a good experience when trying to get assistance from us.
We have escalated your complaint to be investigated and we will be in contact with you.
Thank you
M-Sure Team
M-Sure Financial Services's reply08 Feb 2022, 14:08
Official
Good Day Karabo M
We apologize that you have not had a good experience when trying to get assistance from us.
We have escalated your complaint to be investigated and we will be in contact with you.
Thank you
M-Sure Team
We apologize that you have not had a good experience when trying to get assistance from us.
We have escalated your complaint to be investigated and we will be in contact with you.
Thank you
M-Sure Team
