Avoid this supplier at all costs – terrible workmanship and zero accountability

We placed a custom shopfitting order with Lyte in good faith, paying R23,450 upfront based on their design specs. What we received was a disaster — and it arrived seven weeks after the promised delivery date.

- Steel-framed oak veneer counters arrived with skew frames — the drawers don’t even close properly. - The mobile display case was unusable: doors wouldn’t shut, hardware was falling off, wheels came off almost immediately (which we had to fix ourselves). - They simply didn’t install agreed-upon components like the LED strips and fixed glass panels.

When we followed up, we were met with empty promises and repeated no-shows. Instead of showing up to take accountability and resolve the issues, the owner sent someone else to apologise on his behalf — on the very day he was supposed to be at our premises.

To add insult to injury, the owner then attempted to shift the blame to us, claiming that we had damaged the counters during transport — a logic-free statement, given that delivery was handled entirely by their own team.

Weeks have turned into months, and despite numerous attempts to engage, there’s still no resolution.

We’ve issued a formal demand. This kind of shoddy service and disregard for basic commercial standards needs to be exposed.

If you’re a business looking for professional fittings or quality workmanship — look elsewhere.