luxescent.co
Unclaimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
luxescent.co
Unclaimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
1|1 Reviews
Jun '26 - Sep '26
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Recent reviews (1)
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Bianca M
1 reviews | Active since Jun 2018
10 Jun 2026, 09:02
Lack of Communication and Poor Customer Service
Very disappointed with my experience ordering from Luxescent. According to the website, stock should be obtained within 2 working days and shipping should take approximately 3 days thereafter. Unfortunately, I have received no communication regarding my order status, despite multiple attempts to make contact. Emails have gone unanswered, and the contact phone number does not appear to be working. As a customer, I would expect at least some form of correspondence or update regarding delays. Good customer service is just as important as the products being sold. At this stage, I am left wondering what is happening with my order due to the complete lack of communication. I hope this matter can be resolved and that I receive a response soon.
Helpful (0)
|Replies (0)BM
Bianca M
1 reviews | Active since Jun 2018
10 Jun 2026, 09:02
Lack of Communication and Poor Customer Service
Very disappointed with my experience ordering from Luxescent. According to the website, stock should be obtained within 2 working days and shipping should take approximately 3 days thereafter. Unfortunately, I have received no communication regarding my order status, despite multiple attempts to make contact. Emails have gone unanswered, and the contact phone number does not appear to be working. As a customer, I would expect at least some form of correspondence or update regarding delays. Good customer service is just as important as the products being sold. At this stage, I am left wondering what is happening with my order due to the complete lack of communication. I hope this matter can be resolved and that I receive a response soon.
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Replies (0)