Horrible Horrible service!!!!!!

Horrible Service, the worst I have ever experienced, they charge you one fee and the next day you get an invoice with a different fee because you forgot to mention a painting… The coordination lady is very rude and stops communicating once they have collected your belongs… she hung the call on me when I called to discuss why I had to pay additional charges to get the guys to help me up with my furniture…. Which was already included in the invoice…. Very rude lady that Kimberly…. I wish nothing good for her and that company