GH
Gerty H
1 reviews | Active since Apr 2015
01 Jun 2022, 09:26
LUMEO. Online shopping
Lumeo online shopping store, very disappointing experience. They accept ur order but cannot deliver items as promised!!!!! Delays on receiving items followed by emails on delays!!!!! How does a Company do business like this and expect customers to keep purchasing. 😡😡
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Lumeo's replyOfficial
01 Jun 2022, 10:42We are so sorry to hear this Gerty. We have had some delays with production which caused us to fall slightly behind on our orders. We did communicate this to our clients before checkout, as well as after via email. We also offered refunds to those who wanted to cancel their orders.
This was a temporary delay and we can assure you we will do better in the future. We truly apologize for your experience.
This was a temporary delay and we can assure you we will do better in the future. We truly apologize for your experience.
Lumeo's reply01 Jun 2022, 10:42
Official
We are so sorry to hear this Gerty. We have had some delays with production which caused us to fall slightly behind on our orders. We did communicate this to our clients before checkout, as well as after via email. We also offered refunds to those who wanted to cancel their orders.
This was a temporary delay and we can assure you we will do better in the future. We truly apologize for your experience.
This was a temporary delay and we can assure you we will do better in the future. We truly apologize for your experience.