Lufiano Menlyn
Unclaimed Business
|3|2 Reviews (last 12 months)|This business does not respond to reviews
Lufiano Menlyn
Unclaimed Business
|3
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
3|2 Reviews
Oct '25 - Sep '26
Frequently Asked Questions About Lufiano Menlyn
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Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBM
BONGIWE M
1 reviews | Active since Mar 2026
23 Mar 2026, 11:50
Outstanding Customer Service from Nontu
I visited Lufiano Menlyn Maine looking for a pair of shoes for my partner. Unfortunately, I couldn’t find the right size, but I still had a great experience thanks to the excellent service I received. Nontu, the sales assistant who helped me, was incredibly friendly, patient, and professional. She went out of her way to assist me and made the whole experience pleasant, even though I didn’t end up purchasing anything. Her customer service truly stood out, and I would definitely return because of it. Thank you, Nontu!
Helpful (0)
|Replies (0)BM
BONGIWE M
1 reviews | Active since Mar 2026
23 Mar 2026, 11:50
Outstanding Customer Service from Nontu
I visited Lufiano Menlyn Maine looking for a pair of shoes for my partner. Unfortunately, I couldn’t find the right size, but I still had a great experience thanks to the excellent service I received. Nontu, the sales assistant who helped me, was incredibly friendly, patient, and professional. She went out of her way to assist me and made the whole experience pleasant, even though I didn’t end up purchasing anything. Her customer service truly stood out, and I would definitely return because of it. Thank you, Nontu!
0
Replies (0)MM
Mpho M
1 reviews | Active since Apr 2013
13 Oct 2025, 11:32
Poor Customer service from a Defective Lufiano Lace-Up Shoes
On 26 August 2025, I purchased a pair of 204 Lufiano Lace-Up shoes through your online store, unaware that the leather was defective. On 09 October 2025, while putting on the right shoe using the shoehorn that came with the pair, the leather tore slightly at the back due to its poor quality. I immediately sent an email on 10 October 2025 to report the defect. Unfortunately, your response attributed the damage to improper shoe care. However, I believe the issue stems from a manufacturing defect in the leather rather than misuse, as the shoes were handled with appropriate care and only used for a short period.
Helpful (0)
|Replies (0)MM
Mpho M
1 reviews | Active since Apr 2013
13 Oct 2025, 11:32
Poor Customer service from a Defective Lufiano Lace-Up Shoes
On 26 August 2025, I purchased a pair of 204 Lufiano Lace-Up shoes through your online store, unaware that the leather was defective. On 09 October 2025, while putting on the right shoe using the shoehorn that came with the pair, the leather tore slightly at the back due to its poor quality. I immediately sent an email on 10 October 2025 to report the defect. Unfortunately, your response attributed the damage to improper shoe care. However, I believe the issue stems from a manufacturing defect in the leather rather than misuse, as the shoes were handled with appropriate care and only used for a short period.
0
Replies (0)