JF
Janice F

1 reviews | Active since Nov 2019

07 Jan 2026, 17:03

NO WAY TO TREAT YOUR CLIENTS - HIGHLY DUBIOUS BEHAVIOUR

It would seem to me that the company "Lucky Fish" are operating in a very dubious manner. I deposited R100 on the 31 December 2025. My FICA was completed and showed as being successful, yet about half an hour later whilst waiting for the fireworks to begin, my account was suddenly closed. My balance was R90. On calling them numerous times I was told that I had to now send a picture, once again, of my ID and a selfie, which I did but my account remained closed. I again called and they said they now require me to take a selfie with my ID book below my chin, which I did. And still my account remains closed. No matter how many times you call they will come up with some ridiculous reason for your account to remain closed and your money to remain in their account unobtainable to you. I know I only had R90 in my account BUT how many other unsuspecting people have had the same thing happen to them? If you add it all up LUCKY FISH could be sitting with millions of Rands held in their account and the people, like myself, who deposited the money have no way of gaining access to it until LUCKY FISH decide to release it back into our accounts. Is it possible that LUCKY FISH cannot handle the payments of people who are winning on their site and therefor come up with the most ridiculous reasons to keep peoples money to help them pay out there debt?

Keeping someone's money ********ly is the same as *****ing.

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