1 reviews | Active since Nov 2024
Unhappy customer.
The attitude of the sales Person at Lovisa Richards Bay was utterly uncalled for, by simply asking her to assist with taking out the bracelet I wanted to try on she had a lot to say. You don't tell a customer that he/she is causing you trouble by asking asking for assistance. I further took it out myself as she was struggling a bit and had to tend to the till. I quickly took out the bracelets and mind you I have nails on, I told if you love assisting customers as per your job untying this bracelet was gonna be as easy as I did it, she then told me we can switch positions since I'm so good at what I'm doing. I may be a needle in a haystack of customers but customer experience is great way of retaining customers and she clearly needs to be trained on how to handle her frustrations when dealing with customers.
