Extreme disappointed in Lovisa Jewelry and their customer service.

I purchased 2 items from Lovisa which I paid for. I then attempted to purchase 2 more items that I was extremely interested in however all the discount codes I received from Lovisa were invalid. I called their customer care line more then 3 times and literally held on for close to 60 minutes just for no one to attend to my call and the one call was dropped. Customer care emailed me however, they sent me discount codes that were invalid as well. I am extremely disappointed I'm the level of professionalism. They now expect me to pay the full amount for the remaining 2 items that I want which is absolutely ridiculous. I couldn't be more disappointed because if Lovisa cared about their clients they could've offered to give me the items as a gift which is in fact R50 per item. This is ludicrous. I really aim to be a loyal client but truly disappointed at this stage. Letoya