Withdrawals and no communication

Worst site ever!!! Quick to take deposits and delays withdrawals.

On the 5 June I requested a withdrawal of R24 000 on the 6th of June I received an email saying that because of the "large amout" they need more verification documents. (Keep in mind I have withdrawn successfully twice) They needed a bank confirmation letter with name surname,date account was opened and address and once verified funds will be released immediately. I submitted it on the 6th of June.

On the 7th of June I received an email saying that my account was successfully verified.

On the 8th, 9th and 10th of June I sent emails asking when the funds will be released. With no answer of feedback on my emails.

On the 10th of July I received an email saying that my account was reviewed and that the withdrawal was processed successfully. Also stating that it would take 3 -5 working days for funds to reflect in my bank account and if it doesn't reflect in my bank account that I sould contact my bank to find out why it's delayed.

On the 14th of June I sent an email requesting a proof of payment to be able to give the details to the bank (As Lottoland sends proof of payments once a withdrawal was successful)

On the 15th of June I received an email saying that my request was forwarded to the correct department. I received an email again saying that I need to provide bank confirmation letter with name surname,date account was opened and address. I have to submit again!!!

On the 15th of June I informed then that I already submitted it and it was approved. I requested the proof of payment again.

On the 16th I received an email saying that the request was forwarded to the correct department. I received another response saying that my surname if different and they need a marriage certificate or name change document.

On the 16th of June I submitted the marriage certificate and received an email stating that it forwarded to the correct department.

On the 17th, 18th, 19th, 20th and the 21st i have sent follow up emails with no response. They just don't answer and keep changing the story.

I still haven't received my withdrawal or a proof of payment. After they **** and said that it was successfully processed to date nothing has been processed.