PB
Paul B

1 reviews | Active since Sept 2023

19 Feb 2024, 14:06

Refusal to verify account and do payout, now account blocked

I have been struggling for 6 months to have my account verified to arrange a payout. Now when I want to log in onto their website to follow up, my access to their website has been blocked!!!!!!

0
Replies (2)
PB
Paul B's update19 Feb 2024, 16:30
Reviewer Update
After this Hellopeter review and a follow up email from me to Lottoland my account was immediately unblocked, my account verified and I could apply for my winnings to be paid out!
Lottoland South Africa Pty Ltd
Lottoland South Africa Pty Ltd's reply20 Feb 2024, 10:21
Official
Hello Paul thank you for bringing your complaint to our attention we appreciate your feedback. Player satisfaction is our top priority and we are happy that your account has been sorted out. 

Have a great day further.