PM
Portia M
1 reviews | Active since Aug 2017
30 Sept 2025, 04:21
Closure of account
I have written emails regarding a permanent closure of my account, I haven't received a feedback. I have realized that gambling is like wanting money from the people who want more money from you. I have winnings, please pay my winnings and permanently close my account. My email address is ***
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Lottoland South Africa Pty Ltd's replyOfficial
30 Sept 2025, 18:35Good evening Portia,
We are terribly sorry that you feel you have not had the responses you were looking for in a timely manner. Your emails have been received and responded to as well as the actions taken on your account.
Your winnings were all requested and have been paid out inline with the payout structure of Lottoland. I would like to highlight the fact that you have had multiple withdrawals previously that were requested over the weekend and paid out on the Monday as usual so this is known to you. All withdrawals are to be paid as well as the last requested withdrawals before the account closure.
The actions to close your account were available to you as well from within your Lottoland account if you felt you wanted this done immediattely.
Kind regards,
The Lottoland Team
We are terribly sorry that you feel you have not had the responses you were looking for in a timely manner. Your emails have been received and responded to as well as the actions taken on your account.
Your winnings were all requested and have been paid out inline with the payout structure of Lottoland. I would like to highlight the fact that you have had multiple withdrawals previously that were requested over the weekend and paid out on the Monday as usual so this is known to you. All withdrawals are to be paid as well as the last requested withdrawals before the account closure.
The actions to close your account were available to you as well from within your Lottoland account if you felt you wanted this done immediattely.
Kind regards,
The Lottoland Team
Lottoland South Africa Pty Ltd's reply30 Sept 2025, 18:35
Official
Good evening Portia,
We are terribly sorry that you feel you have not had the responses you were looking for in a timely manner. Your emails have been received and responded to as well as the actions taken on your account.
Your winnings were all requested and have been paid out inline with the payout structure of Lottoland. I would like to highlight the fact that you have had multiple withdrawals previously that were requested over the weekend and paid out on the Monday as usual so this is known to you. All withdrawals are to be paid as well as the last requested withdrawals before the account closure.
The actions to close your account were available to you as well from within your Lottoland account if you felt you wanted this done immediattely.
Kind regards,
The Lottoland Team
We are terribly sorry that you feel you have not had the responses you were looking for in a timely manner. Your emails have been received and responded to as well as the actions taken on your account.
Your winnings were all requested and have been paid out inline with the payout structure of Lottoland. I would like to highlight the fact that you have had multiple withdrawals previously that were requested over the weekend and paid out on the Monday as usual so this is known to you. All withdrawals are to be paid as well as the last requested withdrawals before the account closure.
The actions to close your account were available to you as well from within your Lottoland account if you felt you wanted this done immediattely.
Kind regards,
The Lottoland Team