Terrible experience on a product recall dark and lovely relaxer

Hi, I’m a furious and frustrated customer as a regular customer I bought 125ml Dark and lovely straight and shine relaxer, I thought this product was a recall in all the stores guess what I was in for a surprise. My daughter and I used different dark and lovey products both our hair got out from the roots and what makes me more furious is the fact that she is going to a graduation on Wednesday. I hate this products and I have literally cut my hair. I have sent you pictures on the email I sent, please revert back to me and repair our hair.