NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About L'Oreal
How is L'Oreal rated on Hellopeter?
Hellopeter has tracked L'Oreal across 79 reviews. L'Oreal hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used L'Oreal? Write a review to help others decide.
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Aug 2023
Poor since
I bought a facial product from them which develope an allergic outcome. I took it to the store i bought it, and they recommended that i have to contact them. I did. They asked me to sent the barcode and pics of the product which i did. I followed up but since the i did not get any feedback. Poor service for such a "big name"
1 reviews | Active since Aug 2023
Poor since
I bought a facial product from them which develope an allergic outcome. I took it to the store i bought it, and they recommended that i have to contact them. I did. They asked me to sent the barcode and pics of the product which i did. I followed up but since the i did not get any feedback. Poor service for such a "big name"
1 reviews | Active since Jul 2023
Doesn't cover grey , its states on your box last up to six weeks
I purchase Loreal preference hair dye , says it last for six weeks. But it lasted for 5 days , I have emailed Loreal complaints department , I have been emailed by Theresa that ask me if I have the box , why would I keep the box, knowing it states on the box and adverti*****t that it last for 6 weeks grey cover , they should write that on the box customer must keep box , I have the scan code on the condioner she says this is not valid , so we must pay and the product is defective .We has the consumer must just keep quiet . That is false advertising , Theresa also ask me how many times you was your hair , after using product. That means you product is inferior. We buy hair dye to cover grey which doesn't last . I even sent the invoice which they say its not needed only the box. Theresa also say only of i have the box they can help Please Loreal what is the bar code on the conditioner ,
1 reviews | Active since Jul 2023
Doesn't cover grey , its states on your box last up to six weeks
I purchase Loreal preference hair dye , says it last for six weeks. But it lasted for 5 days , I have emailed Loreal complaints department , I have been emailed by Theresa that ask me if I have the box , why would I keep the box, knowing it states on the box and adverti*****t that it last for 6 weeks grey cover , they should write that on the box customer must keep box , I have the scan code on the condioner she says this is not valid , so we must pay and the product is defective .We has the consumer must just keep quiet . That is false advertising , Theresa also ask me how many times you was your hair , after using product. That means you product is inferior. We buy hair dye to cover grey which doesn't last . I even sent the invoice which they say its not needed only the box. Theresa also say only of i have the box they can help Please Loreal what is the bar code on the conditioner ,