sB
sasha B
1 reviews | Active since Jun 2015
26 Jan 2016, 09:05
still awaiting a response
Still waiting for someone to contact me about the faulty hair dryer that burnt my shoulder. Was told you open the 14th (which has come and gone already) and still no response. I have kept the dryer as instructed.
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L'Oreal's replyOfficial
26 Jan 2016, 10:31Hello sasha126,
Thank you for your comment and for bringing this to our attention.
According to our telephone call stats we tried to contact you on the 16th as well as the 19th of January. Both times we where unable to reach you, but did leave a voice message for you.
We tried to contact you again this morning again the 26st but also was unable to reach you, and left another voice mail for you.
Kindly advise on an alternative number and a convenient time we can contact you on.
Kind regards,
L'Oreal Consumer Advisory
Thank you for your comment and for bringing this to our attention.
According to our telephone call stats we tried to contact you on the 16th as well as the 19th of January. Both times we where unable to reach you, but did leave a voice message for you.
We tried to contact you again this morning again the 26st but also was unable to reach you, and left another voice mail for you.
Kindly advise on an alternative number and a convenient time we can contact you on.
Kind regards,
L'Oreal Consumer Advisory
Best regards,
L'Oreal's reply26 Jan 2016, 10:31
Official
Hello sasha126,
Thank you for your comment and for bringing this to our attention.
According to our telephone call stats we tried to contact you on the 16th as well as the 19th of January. Both times we where unable to reach you, but did leave a voice message for you.
We tried to contact you again this morning again the 26st but also was unable to reach you, and left another voice mail for you.
Kindly advise on an alternative number and a convenient time we can contact you on.
Kind regards,
L'Oreal Consumer Advisory
Thank you for your comment and for bringing this to our attention.
According to our telephone call stats we tried to contact you on the 16th as well as the 19th of January. Both times we where unable to reach you, but did leave a voice message for you.
We tried to contact you again this morning again the 26st but also was unable to reach you, and left another voice mail for you.
Kindly advise on an alternative number and a convenient time we can contact you on.
Kind regards,
L'Oreal Consumer Advisory
Best regards,