MM
Mandy M
1 reviews | Active since Jul 2015
19 Jan 2016, 09:32
No Feed back previouse complaint
Sent a complaint on the 22nd December regarding a maybelline product that was and still not happy about , was informed somone will contact me on the 13th January once office is open but no one has contacted me since via email or the cell number i provided . where to from her ?<br> <br> Contact number - ***<br> Mandy Mlambo <br> Please also provide me with email address for your head office direct complaint because it evidently clear that you niether take your products seriously or the complaints from customers . <br>
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L'Oreal's replyOfficial
19 Jan 2016, 09:53Hello Mandymlambo25,
Thank you for your comment and for bringing this to our attention.
We did a search in our systems with your details it appears that we never received an email from you.
Regrettably our office was closed for the festive season and only opened on the 14th of January 2016.
We will be in contact with you during the course of the day to confirm your details and assist you.
Kind regards
Maybelline Consumer Advisory
Kind regards
Thank you for your comment and for bringing this to our attention.
We did a search in our systems with your details it appears that we never received an email from you.
Regrettably our office was closed for the festive season and only opened on the 14th of January 2016.
We will be in contact with you during the course of the day to confirm your details and assist you.
Kind regards
Maybelline Consumer Advisory
Kind regards
Best regards,
L'Oreal's reply19 Jan 2016, 09:53
Official
Hello Mandymlambo25,
Thank you for your comment and for bringing this to our attention.
We did a search in our systems with your details it appears that we never received an email from you.
Regrettably our office was closed for the festive season and only opened on the 14th of January 2016.
We will be in contact with you during the course of the day to confirm your details and assist you.
Kind regards
Maybelline Consumer Advisory
Kind regards
Thank you for your comment and for bringing this to our attention.
We did a search in our systems with your details it appears that we never received an email from you.
Regrettably our office was closed for the festive season and only opened on the 14th of January 2016.
We will be in contact with you during the course of the day to confirm your details and assist you.
Kind regards
Maybelline Consumer Advisory
Kind regards
Best regards,