1 reviews | Active since Jul 2011
Worst Suppliers they are ****** INCOMPETANT
I saw this bargain on a Oral B 5000 electrical toothbrush before even paying for it, I called t verify stock and what the contents was. I have a e mail from the consultant verifying the goods & that the supplier had stock that same day I went to pay and the following received a e mail confirming they have received payment & the goods will be ordered and dispatched to me no later than the 17th of this month. Today being the 13th I get a e-mail advising me there is no stock and my money will be refunded. This is unacceptable since I confirmed with the consultant via e mail that they did have the stock. This is the worst suppliers 2 deal with and I am not going to leave this alone. How can you people advertise things and then run out of stock considering I have an e mail confirming goods were in stock. This was suppose to be a gift that I needed to give to someone and because of your incompetence and your lies all of sudden there is no stock.<br> A WORD OF ADVISE PLEASE NEVER DEAL WITH THESE PEOPLE THEY ARE GOOD FOR NOTHING IT SEEMS THEY ADVERTISE THINGS JUST TO DRAW IN CUSTOMERS AND THEN ADVISE THEM THERE IS NO STOCK. I WANT THE GOODS CONSIDERING I HAVE ON E MAIL THERE WAS ****** STOCK.
We are so sorry that our suppliers ran out of stock just before we were able to secure your unit. We can truly understand your frustration at this, especially as you had contacted us to check stock availability.
As discussed we have sourced a unit from an alternative retailer and it will be delivered to you tomorrow.
Thank you for your feedback, and for allowing us to correct this situation.
Kind regards,
Beryl Jearey.
Loot.co.za Customer Services Manager
We are so sorry that our suppliers ran out of stock just before we were able to secure your unit. We can truly understand your frustration at this, especially as you had contacted us to check stock availability.
As discussed we have sourced a unit from an alternative retailer and it will be delivered to you tomorrow.
Thank you for your feedback, and for allowing us to correct this situation.
Kind regards,
Beryl Jearey.
Loot.co.za Customer Services Manager
