AN
Ameer N

1 reviews | Active since Dec 2018

18 Dec 2018, 16:20

Worst online shopping experience ever

So i ordered a pair of headsets (was supposed to be dispatched within 3 to 5 working days, it was not out of stock) on 26 November 2018 Email confirmation back saying it will be dispatched 30 November 2018

On 30 November i get an email stating that there's a supplier delay and it will only be dispatched on 6 December

After emailing and phoning finally on 8 December i get an email that it will be dispatched on 12 December

No communication after the 12th. 14 December i phone them to find out whats going on and no proper answer, they asked me if they can dispatch the second item in that order and i tell them NO.

15 December they email me to tell me they will send the second item. I mailed them back telling them to cancel the ENTIRE order

18 December headset cancelled but second item still being dispatched.

Now i have to go send the courier back and reclaim for the second item

This is the first time and the last time i'm dealing with Loot.co.za

Thought I'd share my story with anyone assuming they are a reputable online store

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