Worst online shopping experience at Loot

I placed my order on the 04 April 2021, latest expected shipping date was the 21/04/2021, on the 22/04/2021 I get an email my order will be delayed and shipped around the 10 May 2021. I call Loot and get told that my order is not a priority order and will be delivered in 1 or 2 days after the 10 May 2021 as a first time customer of Loot there is no sense of urgency and I am very disappointed with the way my order was handled.