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qqqrossi Q
1 reviews | Active since Jan 2017
14 Dec 2020, 10:11
Worst customer service
Terrible customer service. The call center can only pass messages on via email. Nobody ever gets back to you. Orders gets delayed for weeks without proper communication. Generic emails go out to say your order will be shipped on a specific date and then 3 days after that date you get another mail saying your order will be shipped at a later date. Manager are 'working from home' but it is not possible to reach out to any of them or get them to contact you - pathetic management.
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qqqrossi Q's updateReviewer Update
15 Dec 2020, 09:35The saga continues. The latest is they can cancel the order, but only give Loot credit as per their terms and conditions. What is the point of credit if the goods ordered can not be supp****?
Does Loots policies supersede the Consumer Protection Act 47(3)?
...fails because of insufficient stock or capacity to supply those goods or services, or similar or comparable goods or services of the same or better quality, class or nature, the supplier must— (a) refund to the consumer the amount,....
CREDIT is not a REFUND
Does Loots policies supersede the Consumer Protection Act 47(3)?
...fails because of insufficient stock or capacity to supply those goods or services, or similar or comparable goods or services of the same or better quality, class or nature, the supplier must— (a) refund to the consumer the amount,....
CREDIT is not a REFUND
qQ
qqqrossi Q's update15 Dec 2020, 09:35
Reviewer Update
The saga continues. The latest is they can cancel the order, but only give Loot credit as per their terms and conditions. What is the point of credit if the goods ordered can not be supp****?
Does Loots policies supersede the Consumer Protection Act 47(3)?
...fails because of insufficient stock or capacity to supply those goods or services, or similar or comparable goods or services of the same or better quality, class or nature, the supplier must— (a) refund to the consumer the amount,....
CREDIT is not a REFUND
Does Loots policies supersede the Consumer Protection Act 47(3)?
...fails because of insufficient stock or capacity to supply those goods or services, or similar or comparable goods or services of the same or better quality, class or nature, the supplier must— (a) refund to the consumer the amount,....
CREDIT is not a REFUND