When Loot loot their own customers

Sad to watch a company that has to compete with the likes of Takealot and Amazon, fall far short of the bar and not even try to up itself from its reputation and customer service. I can see by the fact that they do not even respond to HelloPeter customer complaints that their concern for customers is a fat zero. I continuously place orders with this company and I am continuously shown the middle finger with late deliveries and lack of response. I was told someone would phone me a week ago. Hmmmmm.