very unhappy

<p>I am shopping on loot a lot I am a loyal ***sotmer BT the service I gotta do makes me reconsider To shop on loot <span style="font-family: Arial, Helvetica, sans-serif;">Order number </span><a style="font-family: inherit; font-size: inherit; font-style: inherit; font-variant: inherit; line-height: inherit; color: #244b68;" href="https://www.loot.co.za/shop/authaccount.jsp?page=form/order&oid=ZDGH-104-B9A0&forward=0513ebdeb09d3d7e971738a9e8ab6b9f92a162d6be1dd27b55ffb2c890f34f3e8b8758fe8f0bbfe***e5d11c7dbe2b724a0bd5713e3f12f84e50e578fad84" target="_top">ZDGH-104-B9A0</a> I did pay for my order with a Credit card. Yesterday today I decide to cancel it and buy something else I call in and ask for the lady to cancel the whole order and put the money as a credit on my Profile and not refund me to my credit card as I know when you refund to my credit card it takes 3 working days and when you refund me to my ***sotmer profile its immediate And she go and do theworg ting by refunding me to my card and nor my profile and that's not want I did ask she don't say sorry noting she just tell me it will take 3 working days to be in my account this I unacceptable and Unprofessional of loot to not do what a ***sotmer ask and I think I should at lest get a free Delivery on my next order as this was loots Fault for not doing what a ***sotmer ask it don't look like this agent was properly trained I am very unhappy and I'll be telling all my friends and family about this as I am really unhappy i wil be putting this on all social media platforms As well if something don't get done about this because to tell the truth. It don't look like loot wants me as a ***sotmer </p>