Times up for Loot.co.za

Can i give less than a 1 star rating. Their expected delivery dates are 6 times longer than any other online retailer and they still cannot meet these deadlines. Last straw is the receipt of an email that reads: We shipped your order number KBTK-323-B070 on 12 Apr 2021. This order is now complete. Thanks for shopping at loot.co.za! Your order has been sent with a new courier partner, however tracking isn't yet available. But no need to worry, if you would like more information on the status of your delivery, don't hesitate to get in touch with us. So, I have no goods, no tracking number and they consider the order complete. Really!!!! My question to companies like Momentum who partner with them is a simple one. Why bother. You are making yourselves look bad in association. there is absolutely no reason for this retailer to continue to exist.