dH
david H

1 reviews | Active since Aug 2017

31 Aug 2017, 17:05

They are trying their best not to sell to their customers

I have 38 items at a total selling price of R7,364.00 in my Loot.co.za shopping cart, which I would like to buy.

I have been trying to "check out" these items almost daily for about a month now, and I get the same error message every time - "apologies we are currently unable to process your request".

I emailed on Monday this week asking them to process the transaction. No Response.

I called this morning, and was assured they would manually process the transaction and revert . No Response.

I emailed later to day asking them to" please send me the contact details of a Loot senior manager that I can contact to resolve a query and a complaint, thank you". Their Response - "We do our best to reply within 2 business days of receipt. Thanks for your patience."

What a bunch of clowns - no wonder they are being hammered by their competition.

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