Terrible experience. I would not recommend them.

I placed an order on 12 Oct 2015, the auto invoice received through email then confirmed that the latest dispatch date would be the 27th. I called them expressing the urgency, and was assured that its being handled as priority - I trusted the information they gave me. <br> <br> We reached the despatch date and I was horrified to learn that they still have not dispatched my purchase, this means more delays and I felt as though I was being **** to all this time! <br> <br> Whats more frustrating is that there is no follow up made from their end, you constantly need to call them which is time consuming and no one has time for all of that unnecessary admin. <br> <br> The Managers apparently marked my order as urgent, however I still have not received my delivery?!<br> <br> I went with loot because I was able to save R100. In hindsight, it would be better to purchase from a traditional brick and mortar store because there is no follow through made on their promises related to dispatch and delivery, as a customer you feel left in the dark meanwhile the money has long since left your bank account. I spent a fair amount of money with them on that one order, so this ver