Take money, no goods.

I have ordered products for Christmas gifts which were ordered and paid for in November when they said stock available. still waiting on 21 December and today received emails for 2 orders that state one item from each number may only be available on 30 December but as this has happened twice before I don’t believe them. They have had over R1500 of my money since November I can’t even get hold of them on phone to try new get delivery of the balance of the orders. Their service is shocking.