1 reviews | Active since Oct 2016

17 Nov 2016, 13:46

Special Order - Very Upsetting Experience

<p>I placed a pre order for a PSV game with Loot.co.za on October the 11th. The description of the game did not specify whether it was the limited edition or standard edition, however they had a picture up of the limited edition so I assumed that was what I was buying. To my disappointed I get told that it's actually the standard edition that I will be getting and not the limited edition box. Fine.</p> <p>I then get told on the 14th November that there is no stock of the game and I have to wait while the back-order gets processed, meaning that I will only get the game (If I'm lucky) in the next 4-8 weeks.</p> <p>This is rather upsetting and the complete opposite of what a pre order is, if this was the case in the beginning I wouldn't have placed a special order at all. I am extremely disappointed with this service and I am now reluctant to place any more special orders with Loot.co.za. Tammy however did mention that this was due to miscoomuntion on there side with the suppliers, so I'm grateful for the feedback and the fact that they are trying to recify this issue for me.</p>

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