CM
Calvin M
1 reviews | Active since Feb 2011
07 May 2015, 09:31
poor service
I dont normally trust buying stuff online and Loot has just made it my worst experience ever. Its been over a month waiting for just a CD. everytime i check online tracking it says JHBNET and last time the parcel was tracked was on the 11th April.<br> Next time i know to walk in to a cd shop rather than buying online.<br> <br> LOOT SUCKS!!!
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Loot.co.za's replyOfficial
07 May 2015, 10:17Hello *****goa,
Thank you for taking our call.
As discussed we can confirm that your parcel was dispatched ahead of schedule on 10 April and arrived at Braamfontein post office the next day.
We regret that the speed services online tracking wasn't accurate. In future if you have any difficulty please allow us to track it for you - we usually get quick feedback by phoning their call centre.
Than you for letting us resolve this.
Kind regards,
Beryl.
Loot.co.za Customer Services Manager
Thank you for taking our call.
As discussed we can confirm that your parcel was dispatched ahead of schedule on 10 April and arrived at Braamfontein post office the next day.
We regret that the speed services online tracking wasn't accurate. In future if you have any difficulty please allow us to track it for you - we usually get quick feedback by phoning their call centre.
Than you for letting us resolve this.
Kind regards,
Beryl.
Loot.co.za Customer Services Manager
Loot.co.za's reply07 May 2015, 10:17
Official
Hello *****goa,
Thank you for taking our call.
As discussed we can confirm that your parcel was dispatched ahead of schedule on 10 April and arrived at Braamfontein post office the next day.
We regret that the speed services online tracking wasn't accurate. In future if you have any difficulty please allow us to track it for you - we usually get quick feedback by phoning their call centre.
Than you for letting us resolve this.
Kind regards,
Beryl.
Loot.co.za Customer Services Manager
Thank you for taking our call.
As discussed we can confirm that your parcel was dispatched ahead of schedule on 10 April and arrived at Braamfontein post office the next day.
We regret that the speed services online tracking wasn't accurate. In future if you have any difficulty please allow us to track it for you - we usually get quick feedback by phoning their call centre.
Than you for letting us resolve this.
Kind regards,
Beryl.
Loot.co.za Customer Services Manager