pathetic service

order number:GHHY-271-B010 I placed order on 02-May-2020, I've received email after two weeks that my order is been shipped it will be delivered in 3days. I followed up after 3 days I've been told that they will send email to courier company. Is been seven days I haven't get feedback from them

I phoned this morning, I've been holding for consultend for more than 20 minutes until my minuets run out. Is the first and last time using loot.co.za, I will stick with take a lot. I always get excellent service from take a lot