Pathetic service!

I am.so utterly dissapointed by the service I received from [URL Removed] I purchased a travel system ages ago in the hopes that it would have been delivered on time (I am expecting a baby soon, and need the car seat that goes with it to take to hospital because they do not allow you to take your child without it) the order was placed on the 03 September already and was promised dispatch on the 15th, which is already almost 2 weeks later (that's no the problem though) it is now the 20 September and all correspondence has come from my side. If I did not call them they would probably not have let me know that dispatch and delivery is delayed. I am absolutely appalled by the service and will never use the site again. I have made countless purchases electronically and should have just gone with purchasing from [URL Removed] because not only are they amazing they deliver the next day as well. I would never, or reccommened anyone else to ever purchase from this site. Pathetic!! I arranged for someone to be home in case they'll deliver and all that pitched was my travel system. I mean call me and yell me you are out of stock I could have chosen another system of which you actually had stock!!