Not fulfilling their sales! Terrible Service

Good day

I am sorry this is really unacceptable!! I purchased this on 3 July and you let me know yesterday evening 7 July that stock has been allocated?? 4 days later? strange seeing when I pre-ordered mine there was still a listing For Ghost of Tsushima Collectors edition? my order MGKH-281-B710 Why not cancel someone else's order for a change?? I want my item or pay me back in my account I do not want store credit of R2856!

This always happens with 90% of my orders I get told days or weeks later that you can not source the item? Begs the question who is doing the stock tacking who is checking inventory and checking with suppliers before putting items up for sale? which brings up my orderBLWP-279-B740 that was placed on 17 June as well, what is happening with that??? Going on over 3 weeks now? Seriously I am fed up with Loots service as of late it is terrible to put it mildly...